Privacy Policy

At Strayandcool, we value the privacy of all our customers. This policy explains how we collect, use, and protect your personal information when using our website. Please read carefully to understand how we treat your information.

1. Collection of Personal Information

We may collect your personal information when you:
- Register a user account
- Order products
- Subscribe to newsletters
- Contact us through various channels

Information that may be collected includes Name, Address, Email, Telephone Number, Payment Information, and other information you voluntarily provide.

2. Use of Personal Information

The information we collect will be used to:
- Process and manage your orders
- Send news and promotions
- Improve the website user experience
- Contact you in case of questions or problems related to orders or services
- Comply with laws and legal requirements

3. Data Retention

We will keep your personal information securely in accordance with industry standards and will retain the data as long as necessary to fulfill the purposes outlined in this policy.

4. Disclosure of Information to Third Parties

We do not disclose your personal information to third parties, except in the following cases:
- When it is necessary to disclose information to shipping companies or service providers involved in order fulfillment
- If we receive your consent
- To comply with legal requirements

5. Your Rights

You have the right to:
- Access, correct, or delete your personal information
- Unsubscribe from newsletters
- File a complaint about privacy violations

If you wish to exercise these rights, please contact us through the channels specified in this policy.

6. Cookies

Our website uses cookies to improve the user experience. Cookies collect information about website usage to customize the display to meet your needs. You can choose to disable cookies through your browser settings.

7. Changes to the Privacy Policy

Strayandcool reserves the right to change this policy without prior notice. Changes will be effective immediately upon posting on the website. We recommend that you review this policy periodically.

8. Contact Us

If you have any questions or concerns about the privacy policy, please contact us at:
Facebook & Instagram: strayandcool
Line: @strayandcool